Becoming an FCV patient is very easy. Our international team will support you throughout the entire care process so that your experience with us is truly unforgettable. All you have to do is contact us, tell us what you need, and follow the next steps:

Step 1


Tell us your insurance or if you are a private patient

Step 1


Know more

Step 2


Send us your medical information

Step 2


Know more

Step 3


We define your treatment plan

Step 3


Know more

Step 4


Request a Cost Estimate – Quote

Step 4


Know more

Step 5


Schedule your visit

Step 5


Know more
Step 1:Tell us your insurance or if you are a private patient

If you have international health insurance or a sponsor that will cover your expenses, it is necessary to have a letter of guarantee that certifies it before starting your medical treatment.

If you do not have insurance that covers your expenses, you can pay on your own and we will support you with a cost estimate, which will be personalized based on the concept of our medical specialists.

Payments can be made by electronic bank transfer, cash, and/or credit card.

Los pagos podrán realizarse por medio de transferencia bancaria electrónica, efectivo y/o tarjeta de crédito.

Step 2: Send us your medical information

To evaluate your case, we need to know your current health status, for which we require that you send us the following to pacienteinternacional@fcv.org 

  • A summary of your medical history no longer than 30 days.
  • Diagnostic imaging reports, surgery reports, laboratory or pathological tests that have been performed previously.
Step 3: We define your treatment plan

As soon as we receive your complete medical information, it will be sent to our medical specialists for review. Each case will be evaluated in a personalized way and once we have a concept or possible treatment plan, we will inform you. The more complete the medical information you send us, the more accurate and appropriate the proposed treatment plan will be.

If the patient requires a complete evaluation or second medical opinion remotely, it will be possible to request a virtual consultation and the respective fee will be informed.

The tentative treatment plan may be modified as necessary, depending on the findings when the patient is already in our facilities.

Step 4: Request a Cost Estimate – Quote

In this step we prepare a detailed quotation or a cost estimate, taking into account the treatment plan proposed by our specialists or the service requested by the patient.

It is important to mention that the quote is an approximation of the costs, but not an exact final value, which varies depending on the needs and medical evolution of each patient, taking into account that it is not possible to identify from the beginning all the factors that may influence their recovery and treatment.

Paso 5: Schedule your visit

Once the information is complete, you can schedule your visit. Our international team will support you during the whole process of care, so you can have the best experience during your stay in Bucaramanga and feel at home.

We also provide advice in case you need recommendations about hotels, transportation, or places of interest in our city.

It will be a pleasure to receive you!

If you have any questions please contact us at the following email address:

pacienteinternacional@fcv.org